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(Posted April 22, 2013) Partners BHM host monthly "Enrollee Question and Answer" sesstions for individuals and families engaged in the Partners BHM care system.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF is the handout provided at these meetings.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF features the presentation from the meetings in Burke, Catawba, Cleveland, Gaston and Lincoln counties.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF features questions asked and answers regarding changes occurring in the local behavioral health system.
Posted February 26, 2013. The Consumer & Family Advisory Committee (CFAC) is a volunteer group (consumer and family members of consumers) representing consumers of Partners BHM services. The CFAC's mission is to advise Partners BHM and to advocate on behalf of consumers and families in every aspect of planning and delivery of Mental Health, Intellectual/Developmental Disabilities, and Substance Abuse services. Members of CFAC are expected to attend and participate in regular meetings and represent all disabilities in the eight county catchment area.
Application to serve on the Partners BHM Consumer Rights Committee
Application to serve on one of eight Consumer Stakeholder Committees in each of the counties within the Partners BHM area.
(Posted May 6, 2013) There may be times that you disagree with Partners Behavioral Health Management’s (Partners BHM) decision regarding a request for authorization of services.
If you are a Medicaid recipient and receive a letter from Partners BHM saying that some or all of your Medicaid benefits have been reduced, suspended, terminated or denied, you have the right to appeal the decision. This document explains the steps in the Appeals Process.
(Posted May 6, 2013) If you are a Medicaid recipient and receive a letter from Partners BHM saying that some or all of your Medicaid benefits have been reduced, suspended, terminated or denied, you have the right to appeal the decision. The first step in this process is the completion and submission of the Reconsideration Review Form.
(de julio de 2012) Manual del cliente. Guía para entender el sistema de servicios de salud mental, discapacidades de desarrollo y abuso de sustancias de Carolina del Norte.
(Posted January 30, 2013) This Guide is designed to provide information about the services and supports funded through the NC Innovations Home and Community Based Waiver.
Posted January 31, 2013. This booklet offers information about the Individual and Family Directed Supports Options under the NC Innovations Waiver.
Posted Jan. 31, 2013--Notice of Privacy Practices for Enrollees in the Partners BHM Prepaid Inpatient Health Plan.
(Posted November 2012) The Partners BHM Consumer-Enrollee Handbook offers information about Partners, consumer rights and responsibilities, and information about services. All individuals receiving services should receive or review the handbook. If you need assistance or have questions about item covered in the Consumer Handbook, please contact a Consumer Relations Specialist at 1-877-864-1454.
Posted March 2013. Learn more about what actions are considered Healthcare Fraud and Abuse and how to report these actions..
Tips to determine income and dependent information for individuals receiving State-Funded (IPRS) Services
This document outlines the State Funded (IPRS) Services Benefit grid for services effective July 2012.
(revised May 1, 2013 to include additional code) Benefit Grid for State-Funded (IPRS) Services in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry and Yadkin counties effective May 1, 2013.
This document was revised effective August 6, 2012.
(Revised May 1, 2013) Partners BHM's Medicaid Service Benefit Grid for 1915(b) and 1915(c) Waiver Prepaid Inpatient Health Plans, effective May 1, 2013.
Posted March 11, 2013