Having a crisis?
Need help now?
(toll free 24/7)
Click for more info
Find forms and documents relating to Partners Behavioral Health Management.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF is the handout provided at these meetings.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF features the presentation from the meetings in Burke, Catawba, Cleveland, Gaston and Lincoln counties.
In May 2012, a series of community forums were held throughout the Partners BHM catchment area. This PDF features questions asked and answers regarding changes occurring in the local behavioral health system.
(Posted January 30, 2013) This Guide is designed to provide information about the services and supports funded through the NC Innovations Home and Community Based Waiver.
Posted January 31, 2013. This booklet offers information about the Individual and Family Directed Supports Options under the NC Innovations Waiver.
Posted Jan. 31, 2013--Notice of Privacy Practices for Enrollees in the Partners BHM Prepaid Inpatient Health Plan.
Posted March 2013. Learn more about what actions are considered Healthcare Fraud and Abuse and how to report these actions..
(Posted Feb. 1, 2013) The North Carolina Division of Medical Assistance conducted a site visit with Partners BHM on Jan. 15, 2013. This report references the findings of the visit.
This report summarizes the findings of the Nov. 11, 2012
Posted Nov. 19, 2012. Partners BHM will observe the following holidays in 2013. All offices will be closed; however, the Access to Care Call Center will be operational and available to enroll new consumers. To reach Access to Care, call 1-888-235-HOPE (4673).
Clinical Guidelines adopted by Partners Behavioral Health Management
(Posted May 1, 2013) Partners Behavioral Health Management has been meeting with local hospitals and mobile crisis team providers in the eight-county Partners BHM region to develop a strategy to improve clinical efficacy and reduce the number of people that come to the local Emergency Departments for a behavioral health crisis. Hospitals and Mobile Crisis teams in the Partners BHM catchment area were very helpful in the development of this plan, which will focus on two outcomes:
1. Reduce the number of behavioral health patients that come to the Emergency Departments for crisis management, and;
2. Increase the number of behavioral health crisis patients that are seen in the community before they arrive in the Emergency Departments, thereby diverting many away from the Emergency Departments.
Partners Behavioral Health Management has developed a comprehensive crisis strategy and strategic plan as a part of this analysis. This crisis strategy and plan is available in this link. Many solutions are contained in the strategic plan that will work synergistically to help all manage patients in crisis more rapidly and with more appropriate care.
Details regarding the various Local Management Entities (LMEs) that are moving toward the Managed Care Organization (MCO) status.
Partners Behavioral Health Managements Proposed Budget for Fiscal Year 2012-13
Organizational Chart as of April 30, 2013
(Revised May 20, 2013) Have a question about Partners BHM but do not know who to call? Check out this listing of primary topics and contacts.
Handouts from the Program Integrity for Providers training conducted by the Division of Medical Assistance and Partners BHM on March 20, 2013.
Handout from "Program Integrity for Providers" presentation delivered by Selenna Moss at NC TIDE (September 2012).
Posted March 20, 2013. These guidelines are to be followed during the Care Review presentation.
Posted March 20, 2013. This PDF provides information about the Care Review Process.
Posted May 17, 2013. Please use this Word Document to request a Care Review meeting.